Reliable power supply - even when it comes to substitute supply
When does substitute supply apply?
If you obtain electricity from the supply grid but this electricity consumption can not be assigned to any ongoing supply or supply contract, you will receive the substitute supply.
For example
» in case of bankruptcy of your former supplier
» in case of an invalid contract termination or suspension of delivery by your former supplier
» in case of the grid operator terminating the grid usage or balancing group contract with your supplier
» in case of a delayed change of supplier
Who is responsible for the substitute supply?
Each basic supplier is also responsible for the legally required substitute supply. In the respective cases, they ensure that you are securely and reliably being supplied with electricity.
We are the basic supplier in Jena and Pößneck, as there we supply the majority of households securely and reliably with electricity. That we guarantee the basic supply for everybody in these areas is regulated by the energy act in § 36.
How long does the substitute supply last?
The substitute supply terminates at the latest 3 months after its beginning.
Household customers*: If you have not concluded an electricity supply contract by then, we will automatically continue to supply you with energy within the terms of basic supply. This happens automatically without you having to register separately for the basic supply.
Non-household customers: After termination of the 3 months, we can only supply you with electricity if you stand in a contractual relationship with us.
* Business customers with an annual consumption of less than 10,000 kWh count as household customers.
This is what we offer you with our substitute supply
Transparent energy prices
State-imposed price components and grid fees are included fully and unchanged in the electricity price.
100% green electricity
We supply you with electricity generated from regional and European hydropowe
Certainty
We supply our customers securely and reliably with energy.
Current prices and the price changes of the past 6 months
Please note that, following § 38 Par. 3 Energy Industry Act (Energiewirtschaftsgesetz EnWG), price adjustments are possible on the 1st and 15th of each month in the event of changes to imputed price components.
Note: From July 1st until December 31st 2022, the EEG surcharge will be reduced from 3,723 to 0,00 ct/kWh. The reduction is taken into account in the consumption prices displayed here.
Who is a household customer?
Household customers are end consumers who purchase energy predominantly for their own household consumption or for their own consumption not exceeding an annual consumption of 10,000 kilowatt hours for professional, agricultural or commercial purposes.
Who is a non-household customer?
Following § 3 EnWG, non-household customers are end consumers who purchase energy predominantly for professional, agricultural or commercial purposes and whose annual consumption exceeds 10,000 kilowatt hours.
Please note: The substitute supply ends at the latest 3 months after it started. After that, we can only supply you under an electricity supply contract.
Who is a non-household customer?
Following § 3 EnWG, non-household customers are end consumers who purchase energy predominantly for professional, agricultural or commercial purposes and whose annual consumption exceeds 10,000 kilowatt hours.
Please note: The substitute supply ends at the latest 3 months after it started. After that, we can only supply you under an electricity supply contract.