Reliable power supply - even when it comes to substitute supply
When does substitute supply apply?
If you obtain electricity from the supply grid but this electricity consumption can not be assigned to any ongoing supply or supply contract, you will receive the substitute supply.
For example
» in case of bankruptcy of your former supplier
» in case of an invalid contract termination or suspension of delivery by your former supplier
» in case of the grid operator terminating the grid usage or balancing group contract with your supplier
» in case of a delayed change of supplier
Who is responsible for the substitute supply?
Each basic supplier is also responsible for the legally required substitute supply. In the respective cases, they ensure that you are securely and reliably being supplied with electricity.
We are the basic supplier in Jena and Pößneck, as there we supply the majority of households securely and reliably with electricity. That we guarantee the basic supply for everybody in these areas is regulated by the energy act in § 36.
How long does the substitute supply last?
The substitute supply terminates at the latest 3 months after its beginning.
Household customers*: If you have not concluded an electricity supply contract by then, we will automatically continue to supply you with energy within the terms of basic supply. This happens automatically without you having to register separately for the basic supply.
Non-household customers: After termination of the 3 months, we can only supply you with electricity if you stand in a contractual relationship with us.
* Business customers with an annual consumption of less than 10,000 kWh count as household customers.
This is what we offer you with our substitute supply
Transparent energy prices
State-imposed price components and grid fees are included fully and unchanged in the electricity price.
100% green electricity
We supply you with electricity generated from regional and European hydropowe
Certainty
We supply our customers securely and reliably with energy.
Aktuelle Preise und Preisänderungen der letzten 6 Monate
Als zuständiger Grundversorger in Jena und Pößneck beliefern wir Sie auch im Rahmen der Ersatzversorgung gemäß EnWG - Energiewirtschaftsgesetz § 36.
Bitte beachten Sie, dass nach § 38 Abs. 3 (EnWG) Anpassungen der Preise bei Änderung von kalkulatorischen Preisbestandteilen zum 1. und 15. eines Monats möglich sind.
Our Pößneck Wärmedienst PLUS
With our Wärmedienst you get the "all-round carefree package". You don't have to worry about your installations in the building and only pay an agreed heat price.
payments Prices Pößneck Wärmedienst PLUS
Download Download Price information valid from 1.1.2025
Download Download Price information valid until 31.12.2024
description Price regulation Pößneck Wärmedienst PLUS
Download Download Preisregelung gültig ab 1.1.2025
Download Download Preisregelung valid until 31.12.2024
assignment Sample contract Pößneck Wärmedienst PLUS
Download Download Sample contract
aktuell gültig ab 15.09.2026
Preisänderungen in den letzten 6 Monaten
Our Pößneck Wärmedienst PLUS
With our Wärmedienst you get the "all-round carefree package". You don't have to worry about your installations in the building and only pay an agreed heat price.
payments Prices Pößneck Wärmedienst PLUS
Download Download Price information valid from 1.1.2025
Download Download Price information valid until 31.12.2024
description Price regulation Pößneck Wärmedienst PLUS
Download Download Preisregelung gültig ab 1.1.2025
Download Download Preisregelung valid until 31.12.2024
assignment Sample contract Pößneck Wärmedienst PLUS
Download Download Sample contract
aktuell gültig ab 15.09.2026
Preisänderungen in den letzten 6 Monaten
Our Pößneck Wärmedienst PLUS
With our Wärmedienst you get the "all-round carefree package". You don't have to worry about your installations in the building and only pay an agreed heat price.
payments Prices Pößneck Wärmedienst PLUS
Download Download Price information valid from 1.1.2025
Download Download Price information valid until 31.12.2024
description Price regulation Pößneck Wärmedienst PLUS
Download Download Preisregelung gültig ab 1.1.2025
Download Download Preisregelung valid until 31.12.2024
assignment Sample contract Pößneck Wärmedienst PLUS
Download Download Sample contract
aktuell gültig ab 1.03.2026
für Jena und Pößneck
Download Download aktuelle Preise
Preisänderungen in den letzten 6 Monaten