Reliably supplied with natural gas - even when it comes to substitute supply
When does substitute supply apply?
If you obtain natural gas from the supply grid but this natural gas consumption can not be assigned to any ongoing supply or supply contract, you will receive the substitute supply.
For example
» in case of bankruptcy of your former supplier
» in case of an invalid contract termination or suspension of delivery by your former supplier
» in case of the grid operator terminating the grid usage or balancing group contract with your supplier
» in case of a delayed change of supplier
Who is responsible for the substitute supply?
Each basic supplier is also responsible for the legally required substitute supply. In the respective cases, they ensure that you are securely and reliably being supplied with natural gas.
We are the basic supplier in Jena, Pößneck and Döbritz, as there we supply the majority of households securely and reliably with natural gas. That we guarantee the basic supply for everybody in these areas is regulated by the energy act in § 36.
How long does the substitute supply last?
The substitute supply terminates after 3 months latest.
Household customers*: If you have not concluded a natural gas contract by then, we willl automatically continue to supply you with energy within the terms of the basic supply. This will happen without you having to register separately for the basic supply.
Non-household customers: passed the 3 months, we will only be able to supply you with gas within a contractual relationship.
* Business customers that consume less than 10,000 kWh per year count as houseold customers.
This is what we offer in the substitute supply
Transparent energy prices
State-imposed price components and grid fees are included fully and unchanged in the natural gas price.
Certainty
We supply our customers securely and reliably with energy.
Natural product
Natural gas is a nature product and emits low levels of CO2 when burning.*
*compared to fossil energy sources
Current prices and the price changes of the past 6 months
Please note that, following § 38 Par. 3 Energy Industry Act (Energiewirtschaftsgesetz EnWG), price adjustments are possible on the 1st and 15th of each month in the event of changes to imputed price components.
Please note:
The federal government has decided to reduce the VAT for gas and heat supply from 19% to 7% retroactively from 1st of Ocotber 2022 to 31st of March 2024. The law will come into force once it is announced in the Federal Law Gazette. Said reduction has been taken into account in the prices valid from the 15th of October indicated below.
Who is a household customer?
Household customers are end consumers who purchase energy predominantly for their own household consumption or for their own consumption not exceeding an annual consumption of 10,000 kilowatt hours for professional, agricultural or commercial purposes.
Who is a non-household customer?
Following § 3 EnWG, non-household customers are end consumers who purchase energy predominantly for professional, agricultural or commercial purposes and whose annual consumption exceeds 10,000 kilowatt hours.
Who is a non-household customer?
Following § 3 EnWG, non-household customers are end consumers who purchase energy predominantly for professional, agricultural or commercial purposes and whose annual consumption exceeds 10,000 kilowatt hours.