Book an appointment

Do you have a question for one of our companies and would like to speak to an employee? Then make an appointment online ahead of your visit with one of our employees at the customer service center. 

Book your appointment at the Stadtwerke customer service center online


Stadtwerke Energie Jena-Pößneck

  • supply of electricity, gas and district heating
  • support of existing customers 
  • conclusion of new contracts 
  • consulting private as well as commercial customers 
Book your appointment now

Jenaer Nahverkehr 

  • sale of tickets 
  • sale of souvenirs 
  • conclusion of contracts for subscription tickets and customer service 
  • conclusion of contracts for the JobTicket and customer service
Book your appointment now
Stadtwerke Jena Kundencenter Beratungsgespräch

Jenaer Bäder

  • sale of tickets 
  • sale of gift vouchers