Tenant support, offers of assistance & more

 

Do you have a question regarding your rental agreement, want to report a damage, are looking for a specific form or would like to inform yourself about our offers? Then you have come to the right place. 

Please feel free to use our form "report damage" for reporting damages and necessary repairs.

We support our tenants who found themselves in challenging life situations or financial hardship. Therefore, we would like to inform you about projects of ours, such as wohnenplus, WoX or the Wohnschirm.

Moreover, we would like to invite you to get to know our Mietertreff as well as our "Kreatives Baubüro" in Lobeda.

Kontakt - Ansprechpartner

Find your contact person

Caretaker finder

Here you will find the contact details of the contact person responsible for your property.

    Our service centers

     

    Are you looking for an apartment, do you want to sign your lease or do you have a concern regarding your existing apartment? Then please feel free to book an appointment online.

    Depending on your residential district, you will find the right contact person for you either at the Stadtwerke customer service center in the city center, in Lobeda, in Winzerla or in Blankenhain. 

     

    Book an appointment

     

     

    Tenant support

    at the Stadtwerke Jena customer service center 
    Saalstraße 8a, 07743 Jena

    Phone 03641 884-400
    Mail stadtmitte@jenawohnen.de

    Office hours:

    Tuesday            8 am - 12 pm
    Thursday           2 pm - 6 pm

    Availability via phone: 

    Monday to Thursday   9 am - 5 pm
    Friday                             9 am - 2 pm

     

    Book an appointment  Help

     

    Tenant support

    at the service center Lobeda

    Matthias-Domaschk-Straße 1, 07747 Jena

    Phone 03641 884-400
    Mail lobeda@jenawohnen.de

    Office hours:

    Tuesday            8 am - 12 pm
    Thursday           2 pm - 6 pm 

    Availability via phone : 

    Monday to Thursday  9 am to 5 pm
    Friday                            9 am to 2 pm

     

    Book an appointment  Help

     

    Tenant support

    at the service center Winzerla 

    Anna-Siemsen-Straße 21, 07745 Jena

    Phone 03641 884-400
    Mail winzerla@jenawohnen.de

    Office hours:

    Tuesday          2 pm - 6 pm
    Thursday        8 am - 12 pm

    Availability via phone: 

    Monday to Thursday  9 am - 5 pm
    Friday                           9 am - 2 pm 

     

    Book an appointment  Help

     

     

     

     

    Tenant support

    at the service center Blankenhain 

    Rudolstädter Straße, 99444 Blankenhain

    Phone 03641 884-421
    Mail blankenhain@jenawohnen.de

    Office hours:

    Thursday       2 pm - 5 pm