Emergency service

In the event of damage outside the opening hours of our service centers (Mo - Thu 9a.m. - 5p.m., Fri 9a.m. - 14p.m.), please contact our emergency service at the phone number 03641 884-488 .

 

When do I call the emergency service?

  • Complete blackout
  • Failure heating, cold water supply and sewerage
  • Environmental damage
  • Fire
  • Backflow
  • Disorders regarding elevators
  • Pipe break
  • Gas odor

Security

In case of violations of the house rules, you can reach our security service every day between 6 p.m. and 4:30 a.m. by calling 03641 884-488.

 

When do I call security?

  • in case of violation of the house rules.
  • for vandalism and destruction
  • in the event of nighttime disturbance and neighbor disputes