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Have you lost your key or transponder or do you need another one for a family member? Then use the form and apply quick and easy for a new key or transponder.

For emergencies outside our business hours, please contact the emergency service on: 03641 884-488

* Mandatory field

Tenant data

 

Tenant data

 

*Compulsory field

 

When you contact us via this contact form, the data you provide will be stored by us in order to answer your request. Further information, in particular on deletion and retention periods, your rights as a data subject and the possibility of revocation or objection, can be found in our information on the use of your data and the privacy policy on our homepage. 

 

Notfalldose

 

What happens next?

After submitting the form, a tenant advisor will check your request and then get in touch with you.

In the event of a key replacement, you will receive written permission from us to duplicate a key. Use this to contact the locksmith named on the authorization. The locksmith will make a new key for you. * The costs incurred will be borne by the tenant.

If you have requested a transponder, you will receive another transponder or a replacement as soon as possible. We will contact you regarding the handover.

You can find out everything you need to know about transponders and the electronic locking system here: 

Electronic locking system